Returns & Refunds Policy

At LookFemale, we want you to be satisfied with your purchase. If you're not completely happy with your order, you may request a return subject to the conditions below.

 Return Eligibility

We accept returns within 14 days of delivery for items that:

* Are unworn, unused, and in their original condition.

* Have all original tags, packaging, and accessories included.

* Show no signs of wear, washing, damage, or alteration.

Items returned that do not meet these conditions may not be eligible for a refund.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned unless they arrive damaged or defective:

* Intimate apparel and undergarments.

* Bodysuits worn without original hygiene protection.

* Gift cards.

* Final sale or clearance items (if marked as such).

Return Process

To initiate a return, please contact our customer support team within 14 days of receiving your order.

Please include:

* Your order number.

* The item(s) you wish to return.

* The reason for the return.

Once your return request is approved, you will receive return instructions.

Return Shipping

Customers are responsible for the cost of return shipping.

We recommend using a tracked shipping service, as we cannot guarantee receipt of returned items and are not responsible for returns lost in transit.

Refunds

After we receive and inspect your returned item(s), we will notify you of the status of your refund.

If approved, your refund will be issued to the original payment method used for the purchase.

Please note:

* Original shipping charges are non-refundable.

* Any return shipping costs paid by the customer are non-refundable.

* Refund processing times may vary depending on your payment provider.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Please provide:

* Your order number.

* A description of the issue.

* Clear photos showing the damage, defect, or incorrect item.

We will review the claim and arrange an appropriate resolution, which may include a replacement, store credit, or refund.

Order Cancellations

Orders may only be cancelled before they have been processed or shipped. Once an order has been shipped, it cannot be cancelled and must follow the return process outlined above.

Contact Us

For all return and refund inquiries, please contact our customer support team through the contact information provided on our website.

By placing an order with LookFemale, you agree to the terms of this Returns & Refunds Policy.